Privacy Policy
Last updated: October 11, 2025
This Privacy Policy explains how All Mighty Metal Roofing ("we", "us", "our") collects, uses, discloses and protects personal information in connection with our website and our roofing services in Victoria, Australia.
By using our website and submitting an enquiry, you agree to the handling of your personal information in accordance with this Privacy Policy and the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
1. Who we are
All Mighty Metal Roofing is a registered, licensed and insured roofing business operating in Victoria, Australia. Our website is primarily informational and provides ways to contact us for quotes and service enquiries.
2. The information we collect
We collect only the personal information that is reasonably necessary to respond to your enquiry and provide our services.
2.1 Information you provide directly
When you use our contact/enquiry form or otherwise communicate with us, we may collect:
Name
Email address
Phone number
Property address or suburb (to assess service availability and quoting)
Project details (free‑text notes you provide about your roofing needs)
2.2 Information collected automatically
Our website may generate basic technical logs (e.g., IP address, date/time, pages viewed) for security and diagnostic purposes. This information is aggregated and not used to identify individuals unless reasonably necessary to investigate abuse, fraud, or security incidents.
2.3 Cookies and tracking technologies
We do not use cookies for tracking, advertising, or analytics.
If this changes in the future, we will update this Policy and, where required, provide a clear cookie notice and obtain consent before placing non‑essential cookies.
3. How we use personal information
We use personal information to:
respond to your enquiries and provide quotes;
schedule site inspections and deliver roofing services;
communicate with you about your project, including follow‑ups;
maintain business records and comply with legal obligations; and
protect, maintain and improve our website and IT security.
We do not sell personal information and we do not conduct interest‑based advertising.
4. Legal bases for handling personal information
Under the APPs, we handle personal information where it is reasonably necessary for our functions and activities, including:
with your consent (e.g., when you submit an enquiry);
to perform a contract or take steps at your request before entering a contract (e.g., preparing a quote);
to comply with legal obligations (e.g., tax and record‑keeping); and
for our legitimate interests (e.g., security, fraud prevention), balanced against your privacy rights.
5. When we disclose personal information
We may disclose personal information to the following, strictly on a need‑to‑know basis:
Employees and contractors involved in quoting, scheduling, and delivering roofing services;
Professional advisers and insurers (e.g., for insurance claims, compliance, or legal advice);
Service providers who host our website, email, or business systems (bound by confidentiality and privacy obligations);
Regulators or authorities where required by law or to prevent or investigate suspected unlawful activity.
We do not operate as a referral network and do not pass your details to unrelated third‑party trades without your knowledge. Where a third‑party specialist is required (e.g., electrician for roof penetrations), we will discuss this with you first.
6. Overseas disclosure
Our intention is to store personal information in Australia. If we ever use service providers that store or process data outside Australia, we will take reasonable steps to ensure compliance with APP 8 (cross‑border disclosure), and we will update this Policy to list those locations where practicable.
7. Data retention
Enquiries (no job engaged): retained for up to 24 months for customer service and follow‑ups, then securely deleted unless we are required by law to keep them longer.
Project files (jobs engaged): retained for up to 7 years after completion to meet business, warranty and legal record‑keeping requirements.
We may keep de‑identified or aggregated information for statistics and service improvement.
8. Security
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure, including:
secure hosting and encrypted connections (HTTPS);
access controls and least‑privilege practices; and
secure disposal of records when no longer required.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to reduce risks to a reasonable level.
9. Access, correction and your choices
You have rights under the APPs to request access to the personal information we hold about you and to request correction if it is inaccurate, out‑of‑date, incomplete, irrelevant or misleading.
To make a request, contact us using the details in Section 12.
We may need to verify your identity and, in limited cases, may charge a reasonable fee for providing access.
If we decline a request (for example, where granting access would unreasonably impact the privacy of others), we will provide written reasons.
Marketing: We do not run mass marketing lists. If you receive a service‑related message from us, you can ask us not to send further non‑essential communications.
10. Children and minors
Our website and services are directed to adults. We do not knowingly collect personal information from persons under 18. If you believe a minor has provided us personal information, please contact us and we will delete it where appropriate.
11. Links to other websites
Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those sites. Review the privacy policies of any site you visit.
12. How to contact us or make a privacy complaint
If you have questions, requests, or concerns about privacy, contact us:
Email: info@allmighty.com.au
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Significant changes will be communicated where reasonably practicable.